Client Support Services
We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center and our customer service representatives are here to help you through any changes you may need in your policy.
If it is after business hours, please call the company on your policy or visit our
Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at
281-548-2381 to report a claim.
Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office. We are here to help you if you happen to experience a loss.
Below are forms that we have provided to save you time when submitting any customer service request.
I've been in an accident and I need to have my car repaired. What do I do?
More than likely you car has been towed to either a body shop or storage lot. You'll first need to find out the name of the shop or lot and a person to speak to there. Ward Brothers recommends to contact
Sullivan's Advanced Paint and Body, they offer 24 hour towing at (281) 359-3598 and work with all insurance companies that we represent. They also have all types of rental cars available ready at the shop or delivered to you.
Sullivan's Advanced Paint and Body has served the Kingwood/Humble and surrounding areas since 1985 with top quality craftsmanship and "Hands on Care". They also proudly offer a Lifetime Guarantee.
